Privacy Policy (POPIA Compliant)

Last Updated: January 11, 2026

Your privacy is vital to us. This policy explains how Bravora ("we," "our," or "us") collects, uses, and protects your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

When you purchase a product or sign up for our newsletter, we collect:

  • Identity Data: Name and Surname.
  • Contact Data: Email address and WhatsApp number (if provided).
  • Transaction Data: Details about payments to and from you and products you have purchased.
  • Note: We do not store your credit card details. All payments are processed securely by our partner, PayFast.

2. How We Use Your Information

We use your data to:

  • Deliver your digital products instantly via email.
  • Provide customer support and respond to your inquiries.
  • Send you helpful resources and updates via Sender (only if you have opted in).
  • Comply with legal and tax obligations.

3. Data Sharing

We only share your information with trusted third parties necessary for our store to function:

  • Portmoni: Our website hosting and store platform.
  • PayFast: Our secure payment gateway.
  • Sender: Our automated email service provider.
  • HostAfrica: Our email hosting provider.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

5. Your Rights (POPIA)

As a South African user, you have the right to:

  • Access the personal information we hold about you.
  • Request the correction or deletion of your data.
  • Object to the processing of your data for marketing purposes.

6. Contact Us

For any privacy-related questions, please contact our Information Officer at: Email:

support@bravora.co.za

 

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